Thank you, Colin, for being such a great instructor. You are one of the most reliable people I know in terms of punctuality, and your speed of reply via text was astounding. Your calm and gentle demeanour as well as thorough knowledge of everything to do with driving was also exemplary. All these factors have contributed to the desired ´pass´ first time round! My experience with you could not have been better, and I remember thinking ´this is what customer service should be like´. I fully recommend anybody who is looking for somebody to learn with, or just to brush up some skills with, to do it with you. Nigel